Initiating the process of outsourcing helps the client to optimize internal processes and organization, raise business efficiencies and ultimately - save money:

"By concentrating a big part of the maintenance & support tasks of the District of Agricultural Marketing at Knowvision Software Ltd. was able to improve the overall maintenance & support quality. This is due to the high professional work and excellent reaction times in case of incidents performed by Knowvision."

Mr. Anwarul Kabir, Project Co-ordinator & Support,
District of Agricultural Marketing(DAM)

If you find ours to be a valuable proposition, please Contact us to get additional information or a services offer. Your personal advisor will call/mail back within one business day.

Maintenance and Update Discount: You can pay in advance for updates and maintenance in addition to your regular hosting fee. This puts you on a schedule for either 6 or 12 hours of maintenance and update time per year at a reduced rate; in other words, you pay less for this time than if you do your maintenance and updates at our regular rates.

How is it Applied? When we bill at the end of every month, we first apply any work done to the maintenance time you have remaining. Once that is used up, we bill at our normal rate for any additional work. If you don't use any time in a given month, then 0 hours are recorded in your history. If you do use time, that time is recorded and applies against the total. For example, if you had 2 hours remaining from your 12 in some month and you needed 3 hours of work, 2 hours would be charged to maintenance and recorded in your history and 1 hour would be billed at our normal rate.

How is it Calculated? In order to see how much maintenance time you have remaining, we review the past 12 months of maintenance history. For example, at the end of June, we will add up all the time used from July of last year through May of this year. Any time left from your 12 hours is available to you during June.

Why Do It? The advantage of this method is that it allows you the most flexibility in doing your updates. You can use 2 hours in a month and nothing the next month and still receive a discounted development rate. Basically, on the 12 hour plan, as long as you use 7.25 of your 12 hours in any given 12 month period, it's better to pre-pay with the hosting.